RadioShack.com Report Card & Customer Reviews

Ratings Report Card*

RadioShack.com RadioShack.com

Rated by
125,000 customers
since2000
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.7On Time Delivery
  • Customer Support: 8.1Customer Support

Customer Certified

Detailed Customer RatingsStore InformationRatings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 87% 89% 90%
Neutral 5% 3% 3%
Negative 8% 8% 7%
Write a Review
*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
See all ratings

by Online Shopper, Dec 01, 2008

Very good transaction. Just wish these items were available thru my local RadioShack.
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Nov 30, 2008

An e-mail saying that the merchandise was on back order has been received but the merchandise has not.
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Nov 30, 2008

The shipping problem was not RadioShack's. The FedEx driver never stopped on the day delivery was expected, entered "Customer Unavailable" in system, but I was sitting at my desk next to the front door during the time listed on the tracking report.
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
See all ratings

by Online Shopper, Nov 30, 2008

I don't know where my purchase is.
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
See all ratings

by Online Shopper, Nov 30, 2008

We paid for four 9 volt batteries which we didn't receive. We intend to get a refund for this purchase.
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Nov 30, 2008

Way too difficult to understand the manual to operate the scanner.
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 1.0 Customer Support
See all ratings

by Online Shopper, Nov 29, 2008

Ordered 10/11/08 and Credit Card charged.Still have not received the item.Contacted Radio Shack & Fed Ex 4 times. Neither seems to care about not receiving my order.Neither one has responded as to where my product is and if they will issue me credit.
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Nov 29, 2008

I am well pleased with my purchase and experience.
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
See all ratings

by Online Shopper, Nov 29, 2008

The auto charger didn't work, so it was replaced by mail.
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 1.0 Customer Support
See all ratings

by Online Shopper, Nov 29, 2008

I bought a GPS with a mail in rebate of $20.I expected the paperwork to be in the box and it was't.I learned that I needed to print forms at the time of purchase long after purchase through an email with RadiodShack. They couldn't help me.I am not happy.
Would you like to respond?
If you are the store being reviewed, you mayrespond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

   1   2   3   4   5    …  
Shop for in  
HomeClothesHome & GardenComputersJewelryToysElectronicsSportsAll Departments
About eShup .comPrivacy PolicyUser Agreement
eShup Sitemap  | eShup Top Searches Get the latest with RSS