Sierra Trading Post Report Card & Customer Reviews

Ratings Report Card*

Sierra Trading Post Sierra Trading Post

Rated by
700,000 customers
since 2001

  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.2Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 88% 91% 93%
Neutral 8% 5% 4%
Negative 4% 4% 3%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 18, 2008

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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 16, 2008

Wanted to use the online return process, but I would have been forced to print, and pay for, a shipping label. A label was included with the shipment. Make label printing optional.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 16, 2008

I have had a very positive experience shopping at Sierra Trading Post on line and by catalogue. I have shared with many of my friends and co-workers the pleasure of saving on such fine quality items over and over again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 15, 2008

Another excellent experience with Sierra Trading Post. I have NEVER been disappointed with them!
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 15, 2008

I really like the rain hat - it is perfect. But, the skort is very big for a size 6. When I went online to see if I could exchange it, the product is no longer available. So, I'm stuck. I like it, but it's just too big.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 14, 2008

i have bought maybe 4 or 5 pairs of shoes from sierra trading post. i am a vert satisfied customer
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 14, 2008

I placed two orders, no big deal on the first arriving late. My grandaughters will never know . I only wish you will put lil boy's Ariats on sale...I know it will happen. I'm very happy I found your site. Have a Blessed Week. thank you
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 14, 2008

I have been a customer of STP for over 5 yrs. They are a pleasure to do business with and they almost always have what I am looking for. That is the reason that I continue to do business with them. I have recommended them to many of my friends and will continue to do so.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 13, 2008

Sierra Trading Post is one of the first internet companies that i go to when looking for outdoor gear, clothing, etc. Top quality merchandise at bargain prices. You won't be disappointed, and if you ever were, they have a no hassles return policy. Highest Recommendation!
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 13, 2008

I purchased a coverlet and shams for a queen size bed. One of the shams has a yellow stain on it. I have not had time to call customer service yet, but am wondering if I can just return the one sham for a replacement, rather than the whole set. I am very happy with the coverlet.
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