PCNation Report Card & Customer Reviews

Ratings Report Card*

PCNation PCNation

Rated by
10,000 customers
since2002
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.5Customer Support

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Detailed Customer RatingsStore InformationRatings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 91% 92%
Neutral — 3% 3%
Negative — 6% 5%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Sep 23, 2008

I think I purchased the wrong item for what I needed it for
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0 out of 0 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 19, 2008

Great experience.
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0 out of 0 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Sep 18, 2008

I ordered a Garmin Nuvi 260 and received a 270 instead. The 270 does not announce street names,so I sent an e-mail requeseting an RMA. The paperwork was all taken care of for me via e-mail and I received the correct model overnight. Now I am waiting for Fedex to pickup the return package.Customer support was fantastic and was very responsive to my e...More
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0 out of 0 people found this review helpful.

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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Sep 14, 2008

Initially my login credentials was not registered and I could not access my delivery status. Then I had a very tough time getting an agent on the 1.800 no. This sort of put me in a panic. However after a full day, it seemed resolved and I could also talk to an agent who acknowledged my order and also my login credentials were established.
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 12, 2008

Outstanding service, outstanding delivery and outstanding price.
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0 out of 0 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 11, 2008

PCNation is best outlet I have bought from online. Great selection of items, excellent, English speaking! customer service, and a swift delivery. Definitely will buy from them again.
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0 out of 0 people found this review helpful.

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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Sep 07, 2008

I placed the order on sunday 8-31-08 online. The item was listed as "in stock". Checked 9-1-08 to see what the status was, which showed backordered. I then called,and was told a shipment had just arrived and that he would check and drop me an email shortly. He did and stated it would be shipped that day. Two days later I called Will again to...More
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Sep 02, 2008

My grievance is that I was waiting to get the tracking no in my order, and that never happened, so I had to call to get the Fedx tracking no. Once I went to FedX, I learned that shipment had been delivered to my front office 2 days prior to my enquiry.
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1 out of 3 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 01, 2008

amazingly fast delivery - free of charge. Will shop here again.
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0 out of 2 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 25, 2008

Extremely pleased with the speed with which the order was processed. NOT impressed with the LACK of external packaging for the merchandise.
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