Overstock.com Report Card & Customer Reviews

Ratings Report Card*

Overstock.com Overstock.com

Rated by
575,000 customers
since 2000
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.7Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 89% 89% 89%
Neutral 3% 4% 4%
Negative 8% 7% 7%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 30, 2008

No Comments
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 30, 2008

I'm very happy with my purchase.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 30, 2008

Excellent delivery, quality very commensurate with price. I've always been extremely satisfied with the service and merchandise of Overstock.com, and will continue buying from them. Great stuff & prices!
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 30, 2008

could not really tell quality of product until shipped.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 30, 2008

I have been a faithful customer and was extremely surprise and upset with these last purchases.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 29, 2008

You need to have the option to ship to Hawaii even if it costs more than $2.95. I would buy more stuff if I could send it to my home rather than sending it to a friend on the mainland to send to me.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 29, 2008

Love my quilt! Better than the pictures and wish I had bought 2
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 29, 2008

This chair is heavy to carry but very good quality. Although expensive I have 3 other zero gravity recliner chairs from other brands and this one is by far the best materials and sturdy constructed.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 29, 2008

n/a
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 29, 2008

paperback arrived very quickly and in excellent condition.
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