Brylane Home Report Card & Customer Reviews

Ratings Report Card*

Brylane Home Brylane Home

Rated by
125,000 customers
since2001
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.7Customer Support

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Detailed Customer RatingsStore InformationRatings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 86% 87%
Neutral — 6% 5%
Negative — 8% 8%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 04, 2008

It's unbelievable how fast and acuret yor service is with orders. Even the back orderded portions came sooner than expected.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 04, 2008

It is alot prettier than in the book.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 03, 2008

THIS WAS THE FIRST TIME THAT I ORDERED FROM BRYLANE HOME AND I WAS SO HAPPY WITH MY PURCHASED. I AM LOOKING FORWARD TO BEING A CUSTOMER WITH BRYLAND HOMES FOR A LONG TIME..MARSHA DAVIS
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 03, 2008

Very good quality, contemporary themes, my daughter loves the comforters and can change out her room easily for a fresh new look. Great bargains and the shipping cost was very fair.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Nov 02, 2008

I believe that I would have enjoyed the towels how ever I did not receive them. This is alright due to the fact that I do not think that I was charged for them. The way that they automatic cancel with the information cards is good, I will purchase again from this company. I do like the items that I purchased in the past.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 02, 2008

Was satisfied with product. Shipping charges were a little steep.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 02, 2008

Product directions very poor and item was very difficult to put together, Poorly designed.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 02, 2008

I ordered one size and recived another placed two orders one took four days other took sixteen days.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 02, 2008

I was extremely satisfied with my order. I did not have to return any items and it was on time. You have a new customer for life. thank you. Darcel Talley
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 02, 2008

I love brylane home products,I will continue to be a faithful customer.
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