Entertainment Earth Report Card & Customer Reviews

Ratings Report Card*

Entertainment Earth Entertainment Earth

Rated by
10,000 customers
since 1999

  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 100% 94% 94%
Neutral
Negative 6% 6%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jul 19, 2008

I ordered two Jimmy PAGE figurines and the Bat mobile and did not receive the Bat mobile yet. I ordered it in may.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 14, 2008

I am completely satisfied with Entertainment Earth's selection and service!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 29, 2008

I am a little disappointed in the necklace I ordered and received. It was not quite what I expected it to be. I was large, some what heavy, and more toylike than I had expected,,,,,and not as much like the real one portrayed in the movie. But, what did I expect from a under $20 replica....?
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Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jun 19, 2008

Overall customer service was good. The reason I rated some aspects low is because the items I ordered could not be shipped overseas. A customer service rep contacted me about this when they saw how low I rated EE on shipment. He explained that my particular item could not be shipped overseas due to the size. That may be the case, but EE should at the... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 18, 2008

i would like to get the transformers classic starscream but you sold out before i could purchase
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 10, 2008

entertainment earth has a great selection and fantastic sales. I rarely shop for collectibles elsewhere.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jun 10, 2008

You all do a really amazing job. I've made several purchases and have always had great results. Your emails are great too. This last purchase is the only one I would not describe as mint, the box is pretty bent. I do plan to open it so it's not that big of a deal.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jun 09, 2008

It would be nice to see the prices listed on Entertainment Earth meet or beat those of the local stores and the prices listed on other sites like Hasbro.com or StarWars.com. I would be compelled to make more purchases if the prices were more competitive, especially when the same product is being advertised.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Jun 07, 2008

None
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 07, 2008

FANTASTIC SERVICE AS ALWAYS. EXCELLENT EXCELLENT EXCELLENT.
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