The first CS I went online Chat with, disconnect. The second person I went online with was an absolute asset to your company. She helped me and stayed with me to the end. She was wonderful. You need to give her a raise.
I was very impressed with the selection of products I was looking for, the price and especially the shipping. Then I received the produst and was even more impressed. Boy, did I get a good deal. THank you.
The number one thing that keeps me returning to overstock.com is the minor, to non-existent, shipping cost. I love that I can order large objects and not have to worry about getting them from the store to my home or about paying large delivery costs.