NovaLightingStore.com Report Card & Customer Reviews

Ratings Report Card*

NovaLightingStore.com NovaLightingStore.com

Rated by
500 customers
since 2005
  • Overall Rating: 8.5Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.6Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 88%
Neutral — — 3%
Negative — — 9%
Write a Review
*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Aug 19, 2008

More
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Aug 15, 2008

Everything was great.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
See all ratings

by Online Shopper, Aug 12, 2008

Very pleased with service and the customer support was very helpful!
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Aug 06, 2008

We never received an e-mail confirming the shipment so it could be tracked. The very helpful customer service person said "we had somehow slipped through the cracks".
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jul 28, 2008

Great customer service. I would recommend this site to anyone purchasing lighting for their home.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 5.0 Customer Support
See all ratings

by Online Shopper, Jul 07, 2008

some of the screws for the fixture are missing.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 4.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 5.0 Customer Support
See all ratings

by Online Shopper, Jul 03, 2008

Stated that the item was in stock. When it is not available. They still have not pulled item off the web site.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
See all ratings

by Online Shopper, Jun 27, 2008

I would like to thank them for the wonderful service and speed in which they took care of the issue.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 2.0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
See all ratings

by Online Shopper, Jun 21, 2008

The item I ordered was discontinued. I spent a lot of time on their site looking for a light fixture which was wasted.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 5.0 Customer Support
See all ratings

by Online Shopper, Jun 12, 2008

this product took too long to deliver.
Would you like to respond?
If you are the store being reviewed, you may respond to the customer's comments.
0 out of 0 people found this review helpful.

Did you find this review helpful?

 
Shop for in  
Home | Clothes | Home & Garden | Computers | Jewelry | Toys | Electronics | Sports | All Departments
About eShup .com | Privacy Policy | User Agreement
eShup Sitemap  |  eShup Top Searches  | Get the latest with RSS