I received my product when expected but was unable to track the shipment due to the tracking system used by the SkinStore.com. I am very happy with my purchase.
My original package was marked as delivered by UPS but, I never received the order. So, I called UPS and they told me I had to contact Skin Store. I called Skin Store and they immediately sent me a new order with free 2 day shipping to my work address so I could sign for it. I was so happy with their customer service! What could have been a long, drawn...More
The product described well and the ordering process was easy. My order was delivered sooner than expected. I have only just started to use the items ordered so I have no idea if I will be returning them or not.
I would like to suggest that Skinstore.com provide a pre-paid shipping label so as to make returns easier. I have ordered through other online stores that do this and it is such a convenience that I know it would make shopping at skinstore.com that much more a plus.
Positive
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Negative
= Outstanding
= Good
= Satisfactory
= Poor
