TeaCuppa.com - Gourmet Tea Store Report Card & Customer Reviews

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*Ratings are for the past 90 days only.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Jul 17, 2008

I have just had a cup of leechie tea and was pleasantly surprised
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 12, 2008

Some years ago I traveled throughout the Orient and the Jasmine Tea was a favorite memory for me. I like to relive my travels with memory foods or drinks. That is what this did for me.
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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 5.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 09, 2008

I've ordered blooming flower tea set (supposed to be a collection of several different flowers) and they sent me bachelor's button blooming flower instead.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 7.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 03, 2008

I could not understand DHL's delivery. Why they did not deliver my tea package to my post office box but the next door of "grocery store"? For this unconvicing and irresponsible delivery of DHL, I found and took my tea today. DHL just drop it off last friday to the grocery store! As you know TeaCuppa, my shiping address is P.O. Box 30025, not... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 09, 2008

I was very surprised to see that the package came from Hong Kong and my friends now what to order as well. I am moving and will be hosting a small tea party with my "Smiling in the spring time breeze carnation, green tea" Thank you! Satified customer
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Jun 05, 2008

Great products.
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1 out of 1 people found this review helpful.

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Overall Rating: 5.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 5.0 Customer Support
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by Online Shopper, Jun 02, 2008

The order came registered mail this time (never happened), which meant that I had to take time off work to go retrieve it from the post office. Because it was shipped from Germany (why?), I had to verify my address and show ID! Not sure that I want to go through this for tea bags (even though it is good tea).
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, May 23, 2008

i don't understand why i had to go to the post office to sign for tea. very inconvient.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by nexareg, May 13, 2008

This is my 4th time buying from them. Just bought some tea for the new Spring green tea harvest. Best tea so far Zhu Ye Qing green tea and anji bai cha green tea. Pricey but worth it!
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 2.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by CarefulShopper, May 09, 2008

Items were packaged in a box taken from another product- it was a reused box from an electronic purchase. Very unprofessional. Products were put in a flimsy box that looked used and was taped together. Products were not the quality I expected at the price paid by any means. My credit card number was also stolen a week after this order with... More
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