FragranceX.com Report Card & Customer Reviews

Ratings Report Card*

FragranceX.com FragranceX.com

Rated by
10,000 customers
since 2002
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 9.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 92% 94% 93%
Neutral 4% 2% 2%
Negative 4% 4% 5%
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*Ratings are for the past 90 days only.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 06, 2008

I'm glad you are stocking Paco Rabanne products. I have had a hard time finding the after shave. Please add their deodorant to your product inventory.
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Overall Rating: 1.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Sep 03, 2008

Customer service is indifferent, unhelpful and short.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 03, 2008

FragranceX.com is a GREAT site, I love it, super quick shipping, reasonable prices and amazing inventory!!
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 03, 2008

was very excited to hear product was in (BY cologne by Dolce) and actually placed order, days later was informed product was broken and I recived a full refund, very disappointed that i was not able to recieve the item and it was broken............
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 03, 2008

None
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Sep 03, 2008

great service and selection
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Sep 03, 2008

very excited that I have found this website, and that I have been able to purchase ragrances that you can no longer find in the stores.
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Overall Rating: 0 Overall Rating
Would Shop Here Again: 0 Would Shop Here Again
On Time Delivery: 0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 03, 2008

i was wondering if fragrancex is going to carry the BCBG Metro perfume by Max Azria? i love that perfume and fragrancex only carries the sample... that would be awesome... my sister is a customer too, who recommended me and we would like that. thanks.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Sep 03, 2008

I absolutely adore this site and will never shop retail stores again for my fragrance needs. Wish I had found it sooner!! I got my last order in only 3 days, and it was thoughtfully well-packaged, exactly as I had ordered and I got free shipping! AWESOME
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Sep 03, 2008

I have ordered from FragranceX.com several times and will continue to order from this site.
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