We received some damaged wood (decking materials) to receive more-had to buy separately in time for contractor. Huge issue with delivery-wood was not wrapped or protected but all individual boards that had to be removed by my wife and 7 year old daughter
Product exceed my expectations. They only problem I had was the wrong underlayment was received & I am still waiting on a resolution on getting the new underlayment.
I seems to take a long time to receive samples. I have some concern that when I go to place my order for flooring and tiles, I will be looking at 3 weeks until delivery. Product availability and selection are very good.
Positive
Neutral
Negative
= Outstanding
= Good
= Satisfactory
= Poor
