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Beauty.com Report Card & Customer Reviews

Ratings Report Card*

Beauty.com

Beauty.com

Rated by
5,000 customers
since 2001

Overall Rating
Would Shop Here Again
On Time Delivery
Customer Support

Customer Certified

Overall Rating History	Past Week	Past Month	Past 3 Months
Positive	80%	92%	88%
Neutral	7%	3%	4%
Negative	13%	5%	8%

*Ratings are for the past 90 days only.

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	Overall Rating
	Would Shop Here Again
	On Time Delivery
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by Online Shopper, Jul 24, 2008

I thought my order was eligible for free shipping / but that didn't happen. Was it because I selected free samples? If so, that's kind of a drag because I didn't even get two of the samples I selected. I got one substitute, but it was exactly the sort of thing I don't like / drugstore-brand, chemically-laden, cheap trick foot lotion. And then the other... More

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0 out of 0 people found this review helpful.

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by Online Shopper, Jul 23, 2008

it was great.. !!! pleased with the whole experience...

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by Online Shopper, Jul 20, 2008

Hello: Unfortunately, I was again unsurprised to see the box improperly packed. My NARS Kabuki Brush, #27 Yachiyo brush ($50 and extremely delicate item)was packed in the same box as a 4lb container of EAS Phosphagen. The Phosphagen bottle pretty much steamrolled all of te items in my shipping box. My Yachiyo brush packaging was crushed, but the brush... More

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by Online Shopper, Jul 20, 2008

The product packaging was brown box, very disappointing for "beauty.com" and products looked like they were just tossed into a brown box and sent, there was one piece of bubble wrap in the box and it was rubber banded into a wad, which I am fairly sure did absolutely NOTHING to protect the products during shipping. Overall, the presentation... More

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by Online Shopper, Jul 16, 2008

I was surprised that the eyeshadow I ordered was broken, lids were off of other products, and the suncscreen was leaking. I was able to get the eyeshadow replaced but not the other items which also surprised me. Although your prices are not always the best and promos/coupons/bonuses are not available, I shop with you b/c of the convenience and variety... More

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by Online Shopper, Jul 16, 2008

They advertize FREE shipping after a certian amount and this is one reason I come back to them alot to shop ~~~ BUT They Charge you 5.99 Each time and cannot fix or stop it from charging you and you cannot even try to place a 3 day order unless you spend over 100.00 items are not packed well as in no bubble wrap , and some leak and cause damage and cost... More

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0 out of 0 people found this review helpful.

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by Online Shopper, Jul 15, 2008

Regarding the products purchased, I can't tell you whether or not I'm satisfied because I haven't used any of it yet. I only use mascara on weekends.

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0 out of 0 people found this review helpful.

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by Online Shopper, Jul 15, 2008

as always...a pleasure to do business with.

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by Online Shopper, Jul 14, 2008

In past orders, my products have often been damaged when I received them, due to no packing inside the box. One shipment included expensive eye shadow that was broken and although beauty.com replaced the item, I continue to be cautious about ordering products that may break or become damaged in shipping. For me, it has been easier to avoid the issue... More

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by Online Shopper, Jul 13, 2008

It's so great to have a site that will ship to APO / that's so hard to find. I love that Beauty.com is associated with Drugstore.com, so it's a one-stop-shopping site for me. I'll be back!

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