Sierra Trading Post Report Card & Customer Reviews

Ratings Report Card*

Sierra Trading Post Sierra Trading Post

Rated by
700,000 customers
since2001
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 9.3Customer Support

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Detailed Customer RatingsStore InformationRatings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 91% 95% 95%
Neutral 9% 4% 3%
Negative — 1% 2%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 17, 2008

I have now received (not incl. billing/shipping info. on an order) 3 e-mailings after requesting to NOT receive such mailings. I'm very unhappy with this. If it continues it would affect my desire to do business with STP.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Nov 17, 2008

the return I mentioned is due to size, not quality - not Sierra Tradings fault at all
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 16, 2008

As I've written in the past, I have minimal discretionary money available, so when I spend it I use it to my greatest advantage. The SmartWool Socks I purchased have been of exceptional value.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 16, 2008

Love everything about them!
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 16, 2008

I ordered my jacket on Saturday and received it on Tuesday. You can't ask for better service!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Nov 15, 2008

I really like your website and I've been in your store in Reno which I always happily hit when I'm in Nevada. My purchases have all been good!
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 14, 2008

I enjoyed the purchase experience. I was happy that I was able to ship directly to my daughter at college. She was thrilled with what I sent her from Sierra Trading.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 14, 2008

Excellent product and shipping.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 13, 2008

I was impressed when I opened the box. The quality of and pristine condition of each garment was immediately evident.
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1 out of 1 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 12, 2008

I thought I had followed the directions to get my additional 10% off, but after the first page that mentioned it I didn't see it again.
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