Dell at customer service was wonderful and I felt very happy dealing with her. I am disappointed with the Munro shoes I purchased as they were way too big. Hopefully a whole size smaller than I normally wear will work.
The cost to return an item is understandable, but makes me hesitant to order when I'm not sure of sizing. I had to return something that fit the sizing you gave (waist) but was too small in leg length, a size which you didn't specify.
My purchase was for a vacation, and the customer reviews, speedy shipping, return policy, and reshipping procedures all added up to a perfect shopping experience. Difficult to shop in WI for a trip to Mexico in November and you made it possible. Thanks!
We love Sierra Trading Post and order merchandise regularly throughout the year. We always look to Sierra Trading Post first when we decide to purchase any type of work or outdoor clothing. We have never been disappointed.