Sierra Trading Post Report Card & Customer Reviews

Ratings Report Card*

Sierra Trading Post Sierra Trading Post

Rated by
700,000 customers
since 2001
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 9.2Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 97% 92% 93%
Neutral 3% 6% 4%
Negative — 2% 3%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 24, 2008

I usually purchase clothing, shoes, for casual, school, workout, and home wear 2 times a year. I always check this retailer first. Really great deals on brands I like.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 24, 2008

I have been shopping with sierra for many years and I have never had to return anything, I've always enjoyed all of my products.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 1.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 24, 2008

Everything was fine, except for the Bible quote that appeared on the screen. Regardless of my religious preferences, I was offended by the inappropriate insertion of a religious message as part of my shopping. There are appropriate places for such messages: online sales does not qualify as one of them.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 23, 2008

I am returning one pair of Teva Sandals as your website suggested ordering up one half size. Sadly, the shoe is way too big. I have ordered the next full size down. Otherwise my shopping experience is consistently positive, which is why I continue conducting business with you.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 3.0 Would Shop Here Again
On Time Delivery: 7.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jul 23, 2008

I was really excited to have found the deals that I did. I ordered two pairs of shorts (cargo/100% cotton)for my husband and 3 T shirts. I have to say that he was pleased with the shirts. However, he hadn't even worn one pair of the shorts and after they were washed, one corner pocket on the leg was raveling at the corner and the tongue at the zipper... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 23, 2008

This was one of several purchases that I have made from Sierra Trading Post. In every occasion everything associated with the purchase was excellent. I have had occasions to talk to their customer service staff, they have been professional, efficient and friendly. I am always amazed at how quickly I receive my order. I wish that all on-line purchases... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jul 21, 2008

Please stop sending somany catalogs! Maybe one a month, not six.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 21, 2008

My extensive comments were previously provided in Part 1 of this feedback, thank you.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 20, 2008

Availability, arrival, product - all great. The package itself, however, was not in good shape and the interior box was damaged.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Jul 19, 2008

great prices and quality, as usual
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