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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Nov 22, 2008

Ordering was easy and fast. Delivery was tracked each step of the way.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Nov 22, 2008

I have shopped JCPenney for years. The quality is always there. JCPenney is always offering free shipping or price incentives.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Nov 21, 2008

I was hoping this coat would be offered this season. And, it was nice to receive a free shipping coupon in the mail at the same time.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Nov 21, 2008

I am usually very satisfied with J.C.Penney online, with the exceptions of the shipping charges and sometimes the prices. Overall, I will continue to support J.C.Penney online.
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0 out of 1 people found this review helpful.

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Nov 20, 2008

I have used the site a few times and have had no problems. Will definitely use it again.
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Overall Rating: 7.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 6.0 Customer Support
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by Online Shopper, Nov 20, 2008

The site was fairly easy to use. However the availability of many items was very limited. I am ok with penneys and will use it again in the future.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Nov 19, 2008

Items that I have purchased have been exactly as they have been advertised. I am pleased by the care that Penny has given to each purchase.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Nov 19, 2008

The products ordered were the proper size when delivered. It was possible to track the shipment and know when delivery would occur. Some colors were not available in my size.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Nov 19, 2008

My products arrived quickly with minimal packaging. The product was as described on the site. Navigating the website was quick and easy.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Nov 19, 2008

Great transaction, great price. Only flaw was no one to help me load into car.
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