Adorama Report Card & Customer Reviews

Ratings Report Card*

Adorama Adorama

Rated by
50,000 customers
since 1999
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.8Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 96% 93%
Neutral 2% 2% 3%
Negative 2% 2% 4%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 19, 2008

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 19, 2008

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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 19, 2008

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 19, 2008

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Aug 18, 2008

great experience to buy from Adorama.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 9.0 Customer Support
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by Online Shopper, Aug 18, 2008

I understand the shipping policy for expensive items that you must be home to sign for the package. The problem is that many people work and the policy is not clearly stated during the checkout process.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 8.0 Customer Support
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by Online Shopper, Aug 17, 2008

After a good first experience with Adorama, it was my first stop for a subsequent purchase. My experience this time was the same as the first and it will be my first stop again for future purchases. Until I have a bad experience, I will keep returning and recommending Adorama.
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Overall Rating: 4.0 Overall Rating
Would Shop Here Again: 5.0 Would Shop Here Again
On Time Delivery: 3.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 17, 2008

Besides ordering the mdse.8-05-08,but not being shipped out until 8-12-08,and never being notified by Adorama that the mdse. was being shipped out a week later.Packaging was good. The only other problem so far is that the USB cable sent with mdse. is NOT the correct one.will notify cust. svc. about this.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 17, 2008

I thought the overall online purchase was flawless. I was surprised how fast the order was processed and shipped. I've recommended Adorama to many friends on their service and paypal payment option.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0 Customer Support
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by Online Shopper, Aug 16, 2008

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